About SAMANAGA
About SAMANAGA
Blog Article
Maybe the most common positive comments about Samanage is its responsible shopper guidance. “We could Speak to them through chat, e-mail, telephone… the choices give us plenty of versatility,” stated 1 of numerous contented consumers.
Samanage just isn't so preferred without a cause. It scored pretty higher in our test of assistance desk software services and our our overview team was amazed While using the attributes and excellent of services provided by this Instrument.
With Samanga, you’re not just choosing An additional IT enterprise, you’re partnering with hugely experienced pros who will exceed your anticipations.
Our authorities have done an entire Samanage review detailing its attributes, person feed-back, customer service, and also other key facets. Employing our SmartScore system we gave Samanage an extremely gratifying rating of nine.
We examined dozens of remarks from genuine end users of Samanage and located out a few constant beneficial matters prospects like about this service. One is its user-friendly UI. “Its user portal is intuitive and straightforward plenty of for conclusion end users,” mentioned Mike, a junior IT administrator from a company that takes advantage of Samanage on frequent basis.
For instance, a missed weekly anti-virus routine maintenance sends off a warning, when a skipped quarterly process alerts us that a vital job has been missed and might open our database to possible hacks. Other noteworthy characteristics of Samanage SLA are:
Your IT guidance may also doc very best tactics and common challenges and cull them into FAQs Within the Samanage’s Knowledge Base. This by itself can minimize resolution workload so IT aid can target resolving a lot more elaborate concerns.
Dengan Samanaga, kamu tidak hanya bisa menghasilkan uang, tetapi juga menikmati pengalaman bermain recreation on the internet yang menyenangkan.
A quick correct for This is certainly to dump the mundane minimal tasks from IT support and create a self-support portal. Most helpdesk answers offer you this element, Samanage involved. Although not all are ITIL-Qualified, in order that they deficiency whole company catalog abilities that Samanage capabilities.
“We've got a lot of laptops being used by revenue on area so possessing a stable cloud asset tracker assists”. An additional method director also stated that Samanage assists him to organize and program updates and servicing even even though he focuses on program improvement.
This award is supplied by our crew of specialists to products which we predict present especially top quality regarding satisfying The existing desires on the B2B and SaaS markets and enable organizations with solid and successful answers. As a totally ITIL-compliant provider desk and asset management software package, Samanage gives an entire variety of IT integrated remedies, each for giant enterprises and tiny, medium providers.
“Brokers can certainly keep track of tickets and communications about incidents,” he mentioned. Junior here directors tend to be in the forefront to obtain direct issues from end users, so we considered this remark is stating a whole lot with regards to the software.
Over the years, We've got build strategic partnerships with Intercontinental business-foremost brands and vendors while in the ICT, Electricity & Health Area to offer impressive customised solutions to our customers.
Yet one more, who ever desires to dig into piles of warranties? We don’t, so we like that Samanage provides guarantee particulars automatically when we want it.